Ridstar Warranty
1. All parts of the whole vehicle will be guaranteed in strict accordance
with the warranty period.
2. Unauthorized modification of controller,
battery and charger is not allowed for warranty.
3. Gifts, worn parts and
packaging accessories are not covered by the warranty.
4. Damage caused
by human factors is not covered by the warranty.
| Battery | 12 months | If the battery capacity normally declines by more than 50% within one year (except for human factors), replace the battery with a new one within 6 months for free, and provide free warranty for 7 to 18 months. (No warranty for water ingress of battery) |
| Motor | 12 months | The motor can not be used normally to replace the motor due to normal use failure within 6 months. Free warranty for 7-18 months. (No warranty for water inflow) |
| Instrument/contr oller/charger | 6 months | In case of failure, the performance cannot be recovered, and it can be replaced (self refitting, no replacement for man-made damage) |
| Booster/switch accelerator/head light | 6 months | The dysfunction can be replaced free of charge |
| Frame | 24 months | Free replacement for natural cracking, desoldering and fracture |
| Front fork | 12 months | Free replacement for natural cracking, desoldering and fracture |
| Transmission system/pedal/par king rack | 6 months | The dysfunction can be replaced free of charge |